Terms of service
Terms of Service
Welcome to Visuals Pradeep. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms of Service and our applicable policies.
1. About Our Store
Visuals Pradeep is an online store offering apparel and other products featuring original graphic artwork and designs.
References to “we”, “us”, “our” or “Visuals Pradeep” mean the operator of this online store. References to “you” or “your” mean the customer or visitor using our website.
2. Eligibility
By using this website or placing an order, you confirm that you are legally capable of entering into a purchase agreement under the laws applicable to you.
If you are purchasing on behalf of another person or organisation, you confirm that you are authorised to do so.
3. Products and Product Information
We make reasonable efforts to display product descriptions, images, colours, sizes and other product information as accurately as possible.
However, colours and visual appearance may vary depending on your screen, device, browser and display settings.
Product availability, specifications, pricing and other details may be changed or updated from time to time without prior notice.
We reserve the right to correct obvious errors or inaccuracies in product information, including pricing, descriptions and availability.
4. Original Artwork and Intellectual Property
Unless otherwise stated, the artwork, graphics, illustrations, designs, logos, text, photographs, layouts and other original content displayed on this website are owned by or licensed to Visuals Pradeep.
You may not reproduce, copy, modify, distribute, resell, publish, commercially exploit or create derivative works from our website content or artwork without prior written permission, except where such use is permitted by applicable law.
Purchasing a product does not transfer ownership of the underlying artwork, design or intellectual property rights to the customer.
5. Orders and Order Acceptance
When you place an order, you are submitting a request to purchase the selected products at the displayed price and under the applicable terms.
After an order is placed, you may receive an order confirmation. An order confirmation acknowledges that we have received your order and does not necessarily mean that the order has been accepted for fulfilment.
We reserve the right to refuse, cancel or limit an order where reasonably necessary, including in cases involving suspected fraud, payment problems, product unavailability, obvious pricing errors, incorrect product information or circumstances beyond our reasonable control.
If we cancel an order after payment has been received, we will process any applicable refund in accordance with our Returns & Refunds Policy and applicable law.
6. Pricing and Payment
Prices displayed on our website are the prices applicable at the time of purchase, unless an obvious error has occurred.
Applicable taxes, shipping charges or other additional charges, where required, will be shown during the purchasing process.
Payment must be successfully authorised before an order can be processed.
We may use third-party payment service providers to securely process payments. Your payment information may therefore be handled in accordance with the applicable payment provider's terms and privacy practices.
7. Production and Fulfilment
Some of our products may be produced specifically after an order is placed.
Because of this, production and fulfilment times may vary depending on the product, destination, order volume and operational circumstances.
Where applicable, estimated processing or delivery times will be provided on the relevant product, shipping information or checkout page.
We may use third-party production, fulfilment or shipping partners to manufacture or deliver orders. Where a third-party supplier is involved in fulfilment, the customer remains in a direct purchase relationship with Visuals Pradeep for the relevant order.
8. Shipping and Delivery
Delivery estimates are approximate and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by factors outside our reasonable control, including carrier delays, weather, customs processing, public holidays, incorrect delivery information, service interruptions and other unforeseen circumstances.
Customers are responsible for providing accurate and complete shipping information at checkout.
Additional customs duties, import taxes or other charges imposed by the destination country may apply to international orders where required. Unless expressly stated otherwise, such charges are the responsibility of the customer.
9. Returns, Refunds and Damaged Products
Our Returns & Refunds Policy explains the circumstances in which returns, replacements or refunds may be available.
Where you receive a damaged, defective or incorrect product, please contact us within the period specified in our Returns & Refunds Policy with the relevant order details and supporting information.
Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or restricted under applicable law.
10. Order Cancellation and Changes
Because some products may enter production shortly after an order is placed, cancellation or modification requests may only be possible before production or fulfilment begins.
Customers should contact us as soon as possible if they need to request a cancellation or correction.
Any cancellation, amendment or refund will be handled in accordance with our applicable policies and applicable law.
11. Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You must not attempt to:
- Gain unauthorised access to our website, systems or accounts
- Introduce malicious code, harmful software or other disruptive material
- Use automated methods to access or collect information in a way that violates applicable rules
- Interfere with the security or normal operation of the website
- Use our website or content for unlawful or fraudulent purposes
12. Third-Party Services and Links
Our website may contain features, payment services, applications, shipping services or links provided by third parties.
Third-party services may operate under their own terms, privacy policies and conditions. We are not responsible for the independent policies or practices of third-party websites or services.
13. Promotions and Discount Codes
Promotional offers, discount codes and special pricing may be subject to additional terms.
Unless otherwise stated, promotional codes:
- May have expiry dates or usage limits
- May not be combined with other offers
- May not be exchanged for cash
- May be cancelled or withdrawn where reasonably necessary
Any specific promotion terms displayed with an offer will take precedence over this section to the extent of any inconsistency.
14. Reviews and Customer Content
If you voluntarily submit reviews, photographs, comments or other content to us, you confirm that you have the right to submit that content and that it does not unlawfully infringe the rights of another person.
Where permitted by applicable law, you grant us a non-exclusive licence to use, display and reproduce submitted content for purposes related to operating, promoting and improving our store and products.
We reserve the right to remove content that is unlawful, misleading, abusive, offensive, fraudulent or otherwise inappropriate.
15. Privacy
Your use of our website and the handling of personal information are also governed by our Privacy Policy.
Please review our Privacy Policy to understand how personal information may be collected, used, stored and processed.
16. Disclaimer
We make reasonable efforts to keep our website and product information accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, completely secure or free from technical issues.
To the extent permitted by applicable law, we are not responsible for losses caused by events outside our reasonable control.
Nothing in these Terms limits liability or consumer rights where such limitation is prohibited by applicable law.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Visuals Pradeep will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or products.
This section does not exclude or restrict liability that cannot legally be excluded or restricted under applicable law.
18. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of another person.
19. Governing Law
These Terms will be interpreted in accordance with the laws applicable to the operation of our business, subject to any mandatory consumer protection rights applicable to you.
Nothing in these Terms is intended to prevent a consumer from exercising rights or remedies that are mandatory under the laws applicable to their purchase.
20. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our products, services, business practices or applicable requirements.
The latest version published on this page will apply to future use of the website and future orders, except where applicable law requires otherwise.
21. Contact
If you have questions about these Terms, an order, a product or our policies, please contact us through the customer support details published on our website.
Store: Visuals Pradeep
Email: [rajxpradeep@gmail.com]
Last updated: August 2026
Thank you for choosing Visuals Pradeep.