Shipping policy

Shipping Policy

At Visuals Pradeep, every order is carefully prepared and fulfilled through our print-on-demand fulfilment partner. Our products are made after you place your order and are then shipped directly to your delivery address.

1. Order Processing

Most orders are processed for shipping within 2–3 business days after the order is successfully received.

Because our products are made after purchase, processing time is required before an order can be dispatched.

During busy periods, holidays or circumstances outside our reasonable control, processing may occasionally take longer.

2. Delivery Within India

For most locations in India, delivery generally takes approximately 2–5 days after the order has been processed and shipped.

Actual delivery time may vary depending on the destination pincode, shipping method, courier availability and other operational circumstances.

Some locations may be served through India Post where other courier services are unavailable. India Post delivery may take approximately 3–15 working days and tracking availability may be limited for certain shipments.

3. International Shipping

We may offer international shipping to selected destinations depending on product and fulfilment availability.

International delivery times and shipping charges vary by destination, shipping method and local carrier conditions.

Estimated delivery information, where available, will be shown during the purchasing or checkout process.

4. Shipping Charges

Applicable shipping charges are calculated according to the destination, product, package weight and available shipping method.

The applicable shipping charge, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may change depending on the destination, product configuration and fulfilment requirements.

5. Order Tracking

Once your order has been shipped, tracking information may be provided through the shipping carrier.

Where tracking information is available, it may also be updated in your order details.

Please allow some time for tracking information to become active after the shipment has been handed over to the carrier.

For shipping or tracking assistance, contact us at rajxpradeep@gmail.com with your order number.

6. Shipping Address

Please make sure that your name, address, pincode, city, state, country and contact details are accurate before completing your purchase.

Incorrect, incomplete or inaccurate shipping information may result in delivery delays, failed delivery or return-to-origin shipments.

If you notice an error in your shipping information after placing an order, contact us immediately at rajxpradeep@gmail.com. We will try to assist, but changes may not be possible once the order has entered production or shipping.

7. International Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees or other charges imposed by the destination country.

These charges are determined by the destination country's authorities and are generally the responsibility of the customer unless otherwise stated during checkout.

Visuals Pradeep does not control the amount or timing of customs charges or customs clearance.

8. Delivery Delays

Estimated delivery times are not guaranteed delivery dates.

Delays may occur because of courier operations, customs clearance, weather conditions, public holidays, incorrect address information, high seasonal demand, transportation disruptions or other circumstances beyond our reasonable control.

A delay does not automatically mean that an order is lost.

If your shipment appears to be significantly delayed, please contact us with your order number and tracking information so that we can assist.

9. Undelivered and Returned Shipments

A shipment may be returned to the fulfilment facility when delivery cannot be completed because of reasons such as an incorrect or incomplete address, an unserviceable pincode, the customer being unavailable, refusal of delivery or other delivery-related circumstances.

Where a shipment is returned, available reshipping options and any applicable additional shipping or handling charges may depend on the circumstances of the order.

Customers should provide accurate delivery information and remain available to receive their orders whenever possible.

10. Damaged or Defective Products

If your product arrives damaged, defective, misprinted or incorrect, please contact us within 7 days of delivery.

Please provide your order number together with clear photographs of the product and packaging. Where appropriate, additional evidence such as an unboxing video may be requested to help verify the issue.

Approved cases will be handled in accordance with our Returns & Refunds Policy and applicable law.

11. Order Changes and Cancellation

Because products may enter production shortly after an order is placed, cancellation or modification requests are only possible where the order has not yet entered production or fulfilment.

12. Shipping Partner

Orders may be fulfilled and shipped through our print-on-demand fulfilment partner and its available logistics partners.

The shipping carrier and shipping method may vary depending on the delivery destination, product and service availability.

13. Contact Us

For questions about shipping, delivery, tracking or an existing order, please contact:

Visuals Pradeep
Email: rajxpradeep@gmail.com

Last updated: August 2026

Thank you for choosing Visuals Pradeep.