Privacy policy
Privacy Policy
Last updated: August 18, 2026
Visuals Pradeep operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Visuals Pradeep is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose and otherwise process your personal information when you visit, use, purchase from or otherwise transact through the Services, or when you communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.
1. Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with the Services, we may collect or process the following categories of personal information, including inferences drawn from this information, where permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number and email address.
- Financial information including payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment-related details.
- Account information including your username, password, preferences and settings, where an account is created.
- Transaction information including products you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as relevant transaction history.
- Communications with us including information you provide when contacting customer support or communicating with us.
- Device information including information about your device, browser, network connection, IP address and other unique identifiers.
- Usage information including information about how and when you interact with or navigate the Services.
2. Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, place an order, visit or use the Services, communicate with us, or otherwise provide information to us.
- Automatically through the Services, including information collected from your device through cookies and similar technologies.
- From service providers that support technology, payment processing, analytics, customer support, fulfilment, shipping and related operations.
- From partners or other third parties where permitted by applicable law.
3. How We Use Your Personal Information
Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:
Provide, Tailor and Improve the Services
We use personal information to provide and improve the Services, including to process payments, fulfil orders, arrange shipping, manage accounts, remember preferences, support returns and exchanges, provide customer support, enable reviews and provide a more relevant shopping experience.
Marketing and Advertising
Where permitted by applicable law and your preferences, we may use personal information for marketing and promotional purposes, including sending promotional communications and showing advertisements for products or services on our Services or other websites.
You may opt out of promotional communications by following the unsubscribe instructions provided in those communications.
Security and Fraud Prevention
We may use personal information to authenticate accounts, maintain a secure shopping environment, detect or investigate suspected fraud or other harmful activity, protect the security of our Services and protect our users and business.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials.
Communicating With You
We may use your personal information to provide customer support, respond to enquiries, communicate about your orders and maintain our business relationship with you.
Legal Reasons
We may use personal information to comply with applicable laws and lawful requests, respond to legal processes, investigate or participate in disputes or proceedings, enforce our terms and policies, and protect our rights, users and Services.
4. How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business, operational or legal purposes, subject to applicable law and this Privacy Policy.
This may include disclosure:
- To Shopify and service providers that perform services on our behalf, including payment processing, analytics, customer support, cloud services, fulfilment and shipping.
- To business or marketing partners where such sharing is permitted by applicable law and necessary to provide marketing, advertising or related services.
- At your direction or with your consent, such as when you request a service, use a social media feature or otherwise ask us to share information.
- To affiliates or within a business group, where applicable.
- In connection with legal or business transactions, including mergers, restructuring, insolvency, legal obligations, enforcement of our policies or protection of our rights and users.
5. Relationship With Shopify
The Services are hosted and powered by Shopify. Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve Shopify's services.
Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, including providers that may be located outside India, where necessary to provide, maintain and improve the Services.
Shopify may also process information relating to interactions with our store in connection with Shopify's enhanced features and services. In such circumstances, Shopify may be responsible for certain processing activities and for handling applicable requests relating to that processing.
For more information about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy.
6. Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate the Services, remember preferences, understand usage, improve performance, maintain security and support relevant marketing or analytics activities.
Depending on your browser, device and applicable settings, you may be able to manage or restrict certain cookies through your browser or device settings.
7. Third-Party Websites and Links
The Services may contain links to third-party websites, applications or platforms that are not owned or controlled by us.
If you follow a link to an external service, you should review that service's privacy policy, security practices and terms.
We are not responsible for the privacy, security, content or practices of independently operated third-party websites or services.
8. Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the details below so that we can review the request and take appropriate action where required by applicable law.
9. Security of Your Information
We take reasonable measures to help protect personal information from unauthorised access, misuse, alteration or disclosure.
However, no security measure is perfect or completely impenetrable, and we cannot guarantee absolute security.
We recommend that you avoid sending sensitive or confidential information through insecure communication channels.
10. Retention of Your Information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain accounts, complete transactions, comply with legal obligations, resolve disputes and enforce applicable agreements and policies.
Retention periods may vary depending on the type of information and the reason for processing.
11. Your Rights and Choices
Depending on applicable law and the circumstances, you may have certain rights in relation to your personal information, which may include:
- Access or know: request information about the personal information we hold about you.
- Correction: request correction of inaccurate or incomplete personal information.
- Deletion: request deletion of personal information where legally applicable.
- Data portability: where applicable, request a copy of certain personal information.
- Communication preferences: opt out of promotional communications while continuing to receive essential transactional or service-related communications.
These rights may be subject to legal exceptions, verification requirements and other applicable conditions.
To exercise an applicable privacy right, please contact us using the details provided below.
12. Complaints and Privacy Requests
If you have a concern about how we handle your personal information, or if you wish to exercise an applicable privacy right, please contact us.
We will review and respond to requests in accordance with applicable law.
13. International Processing and Transfers
Although Visuals Pradeep is currently focused on serving customers in India, certain service providers used to operate the Services may process or store personal information outside India.
This may include Shopify and other technology, payment, analytics, fulfilment or shipping providers.
Where required by applicable law, we will use appropriate safeguards for relevant transfers and processing activities.
14. Your Information and Legal Requirements
We may collect, use, retain or disclose personal information where necessary to provide requested products or services, fulfil orders, process payments, communicate with customers, maintain security, comply with applicable law, or protect our legitimate business interests.
Where consent is required by applicable law, we will seek consent through appropriate means.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, legal requirements or regulatory obligations.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy and provide any additional notice required by applicable law.
16. Contact Us
If you have any questions about this Privacy Policy, your personal information, privacy requests or our data practices, please contact us:
Visuals Pradeep
Email: rajxpradeep@gmail.com
WhatsApp: +91 97125 65369
Address:
Savpura, savpura tharad, 385566 Ganeshpura GJ, India
Last updated: August 18, 2026
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